2014 F30 Software Update Issue

[NDA]

Dear Joseph, you should use glove box usb port to install your update, not under arm rest.
Make sure you format your usb with FAT32.

Hope it helps

Qevalla, there is no usb port in the glove box.

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Dear Joseph, you should use glove box usb port to install your update, not under arm rest.
Make sure you format your usb with FAT32.

Hope it helps.

I removed the piece that holds the usb and aux connector.  Turned them over for a few wacks on the work bench. Low and behold there was a substantially large chunk of dust in the usb port. Took a toothpick, scrapped out what ever it was. Blew out with air.  That lint or what ever, would not allow the usb to seat all the way.  Good to go now.  Thanks for the reply!