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Help with ISTA error screen after boot up

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Help with ISTA error screen after boot up
Kadised Offline
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#1
Exclamation  02-21-2023, 08:08 AM
Whenever I boot up ISTA I'm greeted with this screen and when I hit next it doesn't give me the option to hit a key, the entire box is blank. When googling this it all says that the version I'm trying to run shouldn't even need a license. What's even weirder to me is that I have this program installed on my computer and it works perfectly fine with no issues. But when I boot up ISTA on my laptop I'm greeted with this license screen. I don't understand why the same exact program isn't asking for a license on my PC but is on my laptop. I also already tried installing the requirements it states and standard tools.


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superted76 Offline
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#2
02-22-2023, 08:32 PM
(02-21-2023, 08:08 AM)Kadised Wrote: Whenever I boot up ISTA I'm greeted with this screen and when I hit next it doesn't give me the option to hit a key, the entire box is blank. When googling this it all says that the version I'm trying to run shouldn't even need a license. What's even weirder to me is that I have this program installed on my computer and it works perfectly fine with no issues. But when I boot up ISTA on my laptop I'm greeted with this license screen. I don't understand why the same exact program isn't asking for a license on my PC but is on my laptop. I also already tried installing the requirements it states and standard tools.
That is a strange one. I'll assume the laptop is fully supportive by means of spec and also was offline during install? I could only think it has maybe accessed something via the net or even an antivirus software has flagged the install?
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pilot954 Offline
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#3
02-26-2023, 08:57 PM
(02-21-2023, 08:08 AM)Kadised Wrote: Whenever I boot up ISTA I'm greeted with this screen and when I hit next it doesn't give me the option to hit a key, the entire box is blank. When googling this it all says that the version I'm trying to run shouldn't even need a license. What's even weirder to me is that I have this program installed on my computer and it works perfectly fine with no issues. But when I boot up ISTA on my laptop I'm greeted with this license screen. I don't understand why the same exact program isn't asking for a license on my PC but is on my laptop. I also already tried installing the requirements it states and standard tools.
I also get this on a new desktop in my garage.
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